Effective Date: April 15, 2025

Welcome to Mashki. By accessing or using our website https://mashkii.com (“Site”), you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

This website is operated by Mashki. Throughout the site, the terms “we”, “us” and “our” refer to Mashki. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the terms, including additional policies referenced herein.

2. Products & Services

  • All product descriptions, images, prices, and availability are subject to change without notice.

  • We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction.

3. Pricing & Payments

  • Prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

  • We accept multiple payment methods including prepaid options and Cash on Delivery (COD).

  • All transactions are secured via trusted payment gateways.

4. Order Cancellation

  • Orders can be canceled before shipping.

  • Once shipped, the order cannot be canceled but may be eligible for return as per our Return Policy.

5. Shipping & Delivery

  • We deliver across India.

  • Shipping timelines and policies are outlined in our Shipping Policy.

6. Returns & Refunds

  • Returns are accepted only under specific conditions.

  • For full return and refund guidelines, please refer to our Return Policy.

7. User Responsibilities

By using our site, you agree:

  • To provide accurate, current, and complete information at checkout.

  • Not to misuse our site for any unlawful or prohibited activity.

  • Not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or products without express written permission.

8. Intellectual Property

All content including logos, text, images, and design elements on Mashki are the intellectual property of Mashki and are protected by applicable copyright and trademark laws.

9. Limitation of Liability

We are not liable for:

  • Any indirect or consequential damages related to the use of our products or website.

  • Delays or failures due to factors beyond our control (e.g., natural disasters, courier issues).

10. Third-Party Links

Some content or services may include links to third-party websites. We are not responsible for their content, privacy practices, or policies.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Your continued use of the website following changes constitutes your acceptance.

📍 Contact Us

For questions or concerns regarding these Terms, please contact:

📍 Address: MAQ Urban Farms, 13/27 Jones Street, Mannady, Chennai, Tamil Nadu, 600001
📧 Email: support@mashkii.com
📞 Phone: +91 87783 97961