Privacy Policy – Mashki

Effective Date: April 15, 2025

At Mashki (“we,” “our,” or “us”), accessible at https://mashkii.com/, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, etc.

  • Payment Information: Collected securely via our payment gateway partners. We do not store your card or UPI details.

  • Order Details: Products you purchase, order history, and preferences.

  • Device & Usage Data: IP address, browser type, pages visited, and interaction with our website (via cookies and analytics tools).

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill orders

  • To communicate regarding your orders or inquiries

  • To improve our website experience and customer service

  • For marketing or promotional communication (only if you opt-in)

  • To detect fraud or prevent unauthorized activity

3. Cookies and Tracking Technologies

We use cookies to:

  • Remember your login/session

  • Analyze site traffic using tools like Google Analytics

  • Provide personalized product recommendations

You can manage or disable cookies via your browser settings.

4. Sharing Your Information

We do not sell or trade your personal information. We may share limited information with:

  • Trusted delivery and logistics partners (to ship your order)

  • Payment gateways (for secure transaction processing)

  • Legal authorities, if required by law

5. Data Security

We take appropriate security measures including HTTPS encryption, firewall protection, and secure server hosting to protect your information from unauthorized access.

6. Your Rights

You have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us at 📧 support@mashkii.com or 📞 +91 87783 97961

7. Third-Party Links

Our website may contain links to third-party websites (such as payment providers or courier tracking). We are not responsible for their privacy practices. Please review their policies before providing any personal data.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For any questions about this Privacy Policy, feel free to contact:

📍 MAQ Urban Farms 13/27 Jones street Mannady,Chennai, Tamil Nadu, 600001
📧 support@mashkii.com
📞 +91 87783 97961